Frequently Asked Questions
We have put together some answers to the most common questions that applicants ask us. We hope that these help you. If you have any other questions, please do not hesitate to contact us.
- How do I create a new online account to submit an application form?
Go to https://senss.heiapply.com/application/register and complete the form, keeping note of your email address and the password that you used.
- How do I log in to my account?
Go to https://senss.heiapply.com/application/login and put in your email address and the password that you used to register your account with.
- What if I forget my password?
Use the forgotten password feature at https://senss.heiapply.com/application/forgot. We will identify you and send the password securely to your registered email address, or give you access to reset your password.
- Can I take my time to complete the application form?
You can save each section and come back to it at a later date. Just don't forget your password.
- Can I edit after submitting my application form?
No. However, if you submit your application before the deadline, and want to make a change before the deadline has passed, you can ask us to unsubmit your application, that is, return it to you, for you to edit. You must re-submit it before the deadine, otherwise we will not consider it.
- Can I track my application after submitting?
Yes, just log in and use Application Tracker in the Quicklinks menu.
- I have submitted my application. What happens next?
Your application form will be reviewed in line with the relevant SENSS competition policy. Please note that there are a number of review phases to each competition. At each review point, you will be contacted and advised whether your application has either been nominated to the next round of the competition (or that you will be offered an award) or has been unsuccessful.
- Can I contact someone about my application?
Yes, if you have any questions during the application process, please get in touch with us via the Communication Inbox in your Quicklinks Menu once you login.
- What is the maximum file upload size?
The maximum upload size is 10 megabytes, and the accepted file types are: doc,xls, pdf, jpeg/jpg.